Support people with poor literacy or who don't speak English in their health


English speakers of other languages (ESOL) find accessing NHS info really hard -> use simple language

People with poorer language skills have poorer health - need to develop teaching packs that don't just teach literacy, they also teach better health (gets better health outcomes)

Technology has the capability to achieve this, with many devices having a capability to make the information more accessible to the user (larger print and/or audio). Another good example of the use of technology is the website, which includes the functionality to translate the text into one of 80 different languages (using a dropdown in the header of each web page to select the language required). The site allows audio, in the language selected, for each page.

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This content is created by the open source Your Priorities citizen engagement platform designed by the non profit Citizens Foundation

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